The Newly Bought LV Bags Are Contaminated, Rejected, Rejected By Consumers And Businesses.

On the evening of August 19th, Ms. Zhang and his sister in Fuzhou were in a department store.

Separately selected a LV package.

After returning home, the family found some stains near the new bag zipper.

Subsequently, Ms. Zhang called the after sale telephone of LV, indicating that she wanted to replace the goods in the past. But the customer service said that it had arrived at 10 pm, and the store had been closed. It was suggested that the store should be processed for second days.

On the second day, Miss Zhang arrived early.

The shop owner said that the package had used traces and refused to replace the goods.

Ms. Zhang said she had never used this bag because she had no time to use it, and could not go shopping with her new bag in the middle of the night.

Yesterday,

Shop related people said, "19 after 9 o'clock in the evening before selling, 20 early in the morning to return, according to common sense, consumers Zhang did not have time to take out the bag.

But the bags should not have any stains before they are sold out.

As to how these stains come, we can't judge them. "

"In accordance with the relevant provisions of the company, the goods that remain in the original sales state may be replaced by the original purchase documents and original packages in the store within thirty days from the first purchase date."

This person said that this package of Miss Zhang did not keep the original sales status, so the store could not replace it.

The 12315 mediator at the scene conciliation also said that consumers and businesses are now sticking to their guns, mainly because they can not identify the source of stains.

Consumers can identify and collect evidence by professional institutions in order to better safeguard their rights.

At the same time, relevant people in the business sector also remind consumers that before buying expensive products, it is best to carefully confirm the goods and ensure that their rights and interests are not infringed.